DGarma Platform provides its customers with only strictly quality-controlled goods without exemption according to 'DGarma Platform quality standard. We will follow the specifications as instructed by the customer at the time of order. Any changes during the production will be notified and confirmed by the customer. We DO NOT accept any returns or refunds for any customized goods at all once the order has been placed or shipped. So you can ask for pictures, video conference or anything that would be possible to show you your followed specifications. You can make any changes to the garment as long as the sample has not been approved for bulk production or shipped out. We can also make changes after the order has been shipped, but you will have to pay for the shipment and re-shipment of the garment.For any failed delivery you will receive refund within 7-10 working days to your original payment source.
